QUALITY AND LABELS | Ski resort Alps : Les 2 Alpes tourist office, ski vacations and mountain ski resort stay

Quality holidays

Qualité Tourisme™, label of quality

With its category 1 classification, Les 2 Alpes Tourist Office is part of the National Federation of French Tourist Offices.
We are immensely proud to have successfully retained our Qualité Tourisme™ label since 2013. It bears witness to our commitment to satisfy both visitors and resort professionals.

Qualité tourisme™ is:

► 3 welcome and information points in the resort and Venosc village, open 7 days a week during the winter and summer seasons

► 8 destination experts

► Personalised advice to help you discover our resort

► Great deals and up-to-date information so you don’t miss a thing during your stay

► Children’s areas inside our welcome and information points, as well as family focused advice in line with our Famille Plus label

► Internet area with free WiFi

► Customer focused to improve our services and your satisfaction

Find out more about the brand

Discover

A family-friendly welcome and a successful family ski holiday Awarded the Family PLUS label in 2009, the family-friendly resort of Les 2 Alpes is an amazing playground for children.
The resort is home to 52 Family Plus-labelled service providers, all bearing the logo. These partners invite you to enjoy an unforgettable holiday with child-friendly services.

6 commitments for welcoming guests of all ages

A personalised welcome for families
Entertainment and activities suitable for all ages
A price for everyone, from the youngest to the oldest
Activities which children and adults can enjoy together or separately
A nearby medical service for those ‘under the weather’ days
Children taken great care of by our professionals

YOUR OPINION COUNTS, THANKS TO FILL THIS FORM

Special Covid-19 label

Les 2 Alpes is committed to fighting against the pandemic, so that you can book and organise your holiday with total peace of mind.

This commitment charter is your guarantee of a hassle-free stay in conjunction with our resort partners. To see who they are, just look for the logo.

Our commitments:

To provide a hassle-free booking and cancellation policy
To fight against the pandemic
To give you the chance to get away from it all and feel happy

Created at the start of 2019, it goes hand in hand with the “meublé de tourisme” furnished tourist accommodation ranking. The resort’s own label pays particular attention to criteria such as comfort, atmosphere and décor, with the accommodation being awarded a colour in line with its level of quality: Bronze /Silver /Gold /Platinum.

This quality grading is based on national criteria defined by the French government, comprising 5 comfort levels from 1 to 5 stars. It is valid for 5 years.

The main advantages of this grading are:
– Tourist tax calculated on the basis of this level alone (otherwise, all accommodation is charged the non-graded rate)
– Tax allowances

Quality grading standards711KB

Practical info

Grand froid au sommet du glacier des Deux-Alpes par une journée ensoleillée avec panorama sur le massif des écrins

PARTNERS

Promenade dans les sapins une personne se jette dans la neige fraîche dans la station des 2 Alpes

FAQ

SERVICES