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QUALITY AND LABELS

Our Labels and the Qualité Tourisme™ brand guarantee you the very best experience, unforgettable memories and quality holidays with total peace of mind. Enjoy the perfect ski holiday, adapted to your needs and requirements.

Quality holidays

Qualité Tourisme™ brand

The Les 2 Alpes Tourist Office is classified as Category I and belongs to the network of the French National Federation of Tourist Offices.
The entire team is proud to have obtained and renewed the Qualité Tourisme™ label since 2013, which is proof of our commitment to satisfying both our tourist customers and our socio-professional partners.

Qualité Tourisme™ in Les 2 Alpes means for you
  • 3 reception and information offices in the resort and villages, open 7 days a week during the winter season and 2 during the summer season.
  • 8 expert destination advisors.
  • Personalised advice to help you discover our resort.
  • Great tips and up-to-date information so you don't miss a thing during your stay.
  • Children's areas in our reception areas and specific advice for families, as we are certified Famille Plus.
  • A dedicated area with free WiFi access and interactive terminals.
  • Customer feedback to improve our services and your satisfaction.
Welcome to a Famille Plus resort!

FAMILLE PLUS LABEL

Les 2 Alpes has been certified Famille PLUS since 2009.
This label guarantees a warm welcome and a successful family holiday in the mountains.
It is awarded to destinations that have implemented a genuine family-friendly policy.
Every three years, a new audit is carried out to assess whether the municipality has maintained its level of performance.
To date, the resort has many certified service providers, which you can recognise by the logo displayed in their windows or on their flyers.
These partners (accommodation providers, restaurants and activity providers) offer unforgettable stays with services tailored to children. Don’t hesitate to contact them!

 

WE VALUE YOUR OPINION, PLEASE TAKE A MOMENT TO SHARE IT WITH US…

6 commitments to welcoming children and adults alike
  • 1. A personalised welcome for families
  • 2. Activities suitable for all ages
  • 3. From the youngest to the oldest: a price for everyone
  • 4. Activities for children and adults, to enjoy separately or together
  • 5. A local medical service for minor injuries
  • 6. Children pampered by our professionals

OUR OTHER LABELS

Accommodation certified for an optimal stay

2 Alpes Label

2 Alpes Label is the resort’s own quality rating. It is used to rank the quality of its furnished tourist accommodation, paying particular attention to the special features of mountain accommodation.

Information: proprietaires@les2alpes.com

    Quality grading for better rental opportunities

    Quality-graded furnished tourist accommodation:
    – A veritable sales tool and a way of enhancing the property for the owner
    – A quality guarantee, making it easier for potential customers to find
    – Furnished tourist accommodation ranking from 1-star to 5-stars

    This national ranking evaluates the accommodation according to its level of comfort, as well as the amenites and services available.

    Advantages of star grading:

    – in certain cases, exemption of C.F.E. furnished property owner’s tax (subject to local municipality directives)
    –71% tax allowance on annual rental income (instead of 50%)
    – free membership of the French National Chèques Vacances Agency

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    Practical info